SHIPPING POLICY

DELIVERY LOCATIONS

The Hanger Bag delivers within Australia only.

If your delivery method is made by Australia Post your order can be delivered to PO Boxes. If another courier option is used they may or may not allow PO Box delivery.

Bulk orders can be delivered with your preferred delivery method at your cost.

PROCESSING YOUR ORDER

Shipping prices are calculated at the time of checkout.

An email confirmation is sent to your email address after placing your order. Please keep this email as proof of your purchase.

We are more than happy to write instructions as instructed. If you choose to have your order left if you are not at home, the responsibility is yours. Delivery is between Monday and Friday.

If you ordered over a weekend, please allow additional time for your order to be processed and shipped.

TRACKING ORDERS

All orders delivered within Australia automatically have tracking. If your order has not arrived, please contact our customer service department for friendly assistance info@thehangerbag.com.au

DELIVERY TIMES

Orders are usually dispatched within 2 business days. We endeavor to get your order to you ASAP. Once your order has been dispatched, delivery time will be subject to the delivery service selected but depending on your location it is 2-7 days.

IMPORTANT: Please check that all items received are what you have ordered. We will not accept any returns or provide refunds of items that have torn packaging, used, tampered with, or not in their original condition. If you receive a damaged item please contact us within 3 days of delivery and do not throw it away as we will require proof that the item has been damaged or is faulty (for example: images e-mailed to us of the damaged item).